Privacy Policy

General Information

General

Below you will find a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.

Data collection on our website

Who is responsible for the data collection on this website?

The data collected on this website is processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data is collected when you provide it to us. This could be, for example, data you enter on a contact form.

Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data such as the browser and operating system you are using or when you accessed the page. This data is collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time at the address given in the legal notice if you have further questions about privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e., we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. You can find more details about this in our privacy policy under the heading "Third-party modules and analytics tools".

You can object to this analysis. We will inform you below about how to exercise your options in this regard.

General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

If you use this website, various personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g., via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website

The party responsible for processing data on this website is:

Cornelius Deutschland GmbH
Niederkasseler Lohweg 181 -183, 40547 Düsseldorf
Phone: +420 605 397 055
Mail: Info.EMEA@marmonfoodservice.com

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the state data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website

If you enter into a contract which requires you to send us your payment information (e.g., account number for direct debits), we will require this data to process your payment.

Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser line.

In the case of encrypted communication, your payment details that you transmit to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as spam e-mails, is received.

3. Data Protection Officer

Data Protection Officer

We have appointed a data protection officer for our company.

Martina Paul, Biehn & Professionals GmbH, Wiesenstraße 32, 33397 Rietberg-Mastholte

Phone: 0 29 44 - 97 971 – 0

You can contact our data protection officer at datenschutz@cornelius.com.

4. Data collection on our website

Cookies

Some of our web pages use cookies. Cookies are small text files stored on your computer and saved by your browser, used by websites to make the user experience more efficient. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of GDPR. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

This website uses cookies. We use cookies to personalize content and ads, to provide social media features and to analyze traffic to our website. We also share information about your use of our site with our social media, advertising and analytics partners. Our partners may combine this information with other data you have provided to them or that they have collected as part of your use of their services. By continuing to use our website, you agree to our use of cookies.

Server log files

The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data will not be combined with data from other sources.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Contact form

If you send us inquiries via the contact form, we will collect the data entered in the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.

We will, therefore, process any data you enter into the contact form only with your consent per Art. 6 (1) (a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.

To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration.

We will process the data provided during registration only based on your consent per Art. 6 (1)(a) GDPR. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Data processing (customer and contract data)

We collect, process, and use personal data only insofar as it is necessary to establish, or modify legal relationships with us (master data). This is done based on Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract. We collect, process and use your personal data when accessing our website (usage data) only to the extent required to enable you to access our service or to bill you for the same.

Collected customer data shall be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transmitted when concluding a contract with online shops, retailers, and mail order

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

Data transferred when signing up for services and digital content

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.

Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

5. Analytics and advertising

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

This website uses Matomo Analytics, an open-source web analytics platform designed with privacy in mind. Matomo is operated either on our own servers or in a secure cloud environment based in the EU, ensuring full compliance with the General Data Protection Regulation (GDPR).

Matomo uses so-called "cookies" — small text files stored on your device — to analyze website usage. The collected information includes anonymized IP addresses, browser type, operating system, pages visited, and time spent on each page. This data is used exclusively for statistical analysis purposes and to improve the user experience on our website. It is not shared with third parties and is not used for advertising purposes.

The use of Matomo Analytics is based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both the website and its content.

Anonymization of IP addresses

Matomo is configured to anonymize IP addresses before storing them. This ensures that no personally identifiable information is retained and that visitors cannot be tracked across websites.

Use of cookies and opt-out option

You can prevent the storage of cookies by adjusting your browser settings. However, this may affect the functionality of some features on our website.

Depending on your configuration, Matomo can be operated:

• Without cookies
• With optional opt-out mechanisms
• Without requiring tracking consent (if configured according to CNIL guidelines)

You can opt-out of Matomo tracking at any time via the cookie settings on our website.

Data ownership and processing

All analytical data collected via Matomo remains under our control and is not transmitted to external parties. We do not use the data for profiling or advertising, and we respect all user rights under the GDPR, including the right to access, rectify, or delete personal data.

For more information on Matomo's privacy practices, please visit Matomo's official privacy page.

6. Newsletter

Newsletter data

If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter into the contact form only with your consent per Art. 6 (1) (a) GDPR. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g., through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.

The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.

7. Plugins and Tools

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

When you access a page of our website that contains a social plugin, your browser establishes a direct connection with Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web Fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.

Google Maps

This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.

The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR.

Further information about handling user data, can be found in the data protection declaration of Google at https://www.google.de/intl/de/policies/privacy/.

 

Google reCAPTCHA

To protect our website against spam and abuse, we use Google reCAPTCHA, a service provided by Google LLC. This tool helps us verify that interactions on our site are performed by humans and not by automated bots.

Google reCAPTCHA may collect the following data:

• IP address
• Browser and device information
• User behavior (e.g., mouse movements, keystrokes)
• Cookies placed by Google
• Referrer URL
• Language settings
• Plug-ins installed on the browser

This data is collected and processed in accordance with Google's own Privacy Policy and Terms of Service. By using our site, you acknowledge and agree that Google reCAPTCHA may process your data for security purposes.

We implement reCAPTCHA solely to improve the security and integrity of our services. The collected data is not used for any other purpose.

 

8. Payment Service Providers

 

.PAY Service by ING Belgium

Our website accepts payments via ING CheckOut.BE, integrated via the .PAY Service provided by ING Belgium SA/nv.

If you choose to pay by credit card, the payment data you provide will be transmitted to ING Belgium for secure processing. ING Belgium SA/nv is a credit institution licensed under Belgian law and supervised by the National Bank of Belgium (NBB) and the Financial Services and Markets Authority (FSMA).

Your payment data is processed in accordance with the EU General Data Protection Regulation (GDPR) and ING Belgium's internal data protection policies. You have the right to revoke your consent at any time with future effect. This does not affect the legality of data processing carried out before the revocation.

For more information on ING Belgium's data processing practices, please consult their Privacy Statement and the .PAY Privacy Policy.